Customer Care - FAQ
What do I need to take into consideration before leasing a mobile or modular building?
Purpose: How will you be using the space?
Size: How many people will use the space?
Time: How long will you need the unit?
Location: Is the site easily accessible?
Extras: What other items do you need to make the space usable?
Responsibilities: Who’s in charge?
Budget: Do you have a budget?
Do I need to get a permit for my modular building?
Permitting requirements vary based on location and intended use. Contact Modular Building Consultant’s representative for help.
What type of insurance do I need for my modular solution?
As part of your lease agreement, you are required to obtain General Liability & Property Insurance naming Modular Building Consultants as additional insured and loss payee.
What type of routine maintenance do I need to perform?
You are responsible for routine janitorial services and maintaining the general cleanliness of the unit. If the building has gutters, keep them free of debris. You are responsible for proper site drainage around the building and damage, deterioration or contamination of the unit due to water infiltration or exposure is not considered ordinary wear and tear. If a water leak occurs, it is your responsibility to notify Modular Building Consultants immediately. Keep the unit properly ventilated. Air conditioning filters should be changed every 30 days. The evaporator coil, condenser coil and HVAC refrigerant should be checked, cleaned and filled as needed. All other air conditioning maintenance should be performed by trained and qualified HVAC technicians only. For additional information, please call our office and speak with our Service Manager.
How can I schedule service for my modular building?
Your lease includes service calls by Modular Building Consultants and our authorized subcontractors for repairs resulting from routine wear and tear of the building (not including HVAC filters, fire extinguishers, fuses/breakers or light bulbs). To report an issue and schedule service you can complete our Service Request Form online or call 614-866-4425.
What site considerations need to be made prior to delivery of my modular unit?
In order for us to deliver your modular building, a firm, level, and dry site that is accessible by truck/delivery equipment will be needed.
Do you offer any additional products or services for my modular solution?
We provide a variety of add-on products and packages that ensure your modular building is ready to work from day one. Steps, ramps, port-a-pot, awnings and furniture packages are just a few of the additional products we offer.
What size office trailer do I need?
As a rule of thumb, plan on 100 sq. ft. per occupant. For professional offices, such as sales centers, plan on 150 sq. ft. per occupant.
What do I need to do to prepare for delivery?
Make sure you have a hard, flat surface ready where the building will be located. You’ll also need to make sure you have a clear path with an additional 6 feet on each side. If you are connecting to water or power, contact your local utility providers to arrange service.
Can I buy an office trailer?
Sure. We can order a new unit or we have a range of used office trailers available for sale to fit just about any need and budget.
I need help preparing a foundation. Can Modular Building Consultants do this?
Yes we can. We have architects, engineers and construction professionals that can help with everything from initial design through final occupancy.
What is the lead time for delivery and set up?
Lead times vary based on the product, scope of work, and current backlog. Sometimes we can deliver products from our rental fleet the next day. Lead times are always subject to change based on current business conditions.
Can I extend my lease?
Certainly. Our lease renewal process is quick and painless. Give us a call and we’ll get it started.
Can I move my office trailer to my next project at another location?
Yes. We have relocation and renewal programs that extend your lease and save you money on transportation. Call us at 614-866-4425 and we’ll walk you through it.
What can I do to avoid end of lease charges?
Start by treating your office trailer as you would any other office. Regular maintenance is essential. Use door and chair mats to protect the floor. And call us if anything is not operating correctly or looks out of place so we can fix it right away.
How do I schedule the return of my office trailer?
Give us a call at 614-866-4425. We’ll schedule someone to pick it up.
What are the electric requirements?
Most of our products are Single Phase, 120/240 Volt service, with main breakers ranging from 60 Amp to 200 Amp, depending on the size and model. Check with your Sales Rep for specific details.